Who we are

Website: https://holy-healers.com

In-clinic address: F-1210 LGF, Chittaranjan Park, New Delhi – 110019 (India)

Phone: +91 96259 70896

Email: contact@holy-healers.com

Alternate email: holyhealers.in@gmail.com

What information we collect

We collect information you provide directly to us, especially when you submit the Booking Request form.

Booking Request form

• Name
• Age
• Phone number
• Email address
• Country (default selection may be India)
• Session type (In-clinic or Online)
• Preferred callback day and time slot(s)
• Comments / additional information you choose to share
• Your consent selections (agreement to be contacted and agreement to Terms & Conditions)

Website usage information

Like most websites, our server may automatically record basic technical information such as IP address, browser type, device information, and pages visited. This information is used for security, troubleshooting, and improving website performance.

How we use your information

• To receive and manage your Booking Request
• To contact you about your request and confirm availability (manual confirmation only)
• To send you an automated acknowledgement email after you submit a Booking Request
• To provide customer support and respond to your queries
• To maintain internal records and administer our website
• To protect our website and prevent spam, misuse, or fraud

Legal basis (consent and legitimate interests)

We process your personal information based on:

• Your consent (for example, when you tick the consent checkboxes and submit the Booking Request form)
• Our legitimate interests in operating our website, responding to enquiries, maintaining records, and keeping the site secure

You can withdraw consent by contacting us using the details in this policy. Withdrawal of consent will not affect processing already carried out, and may limit our ability to respond to or continue with a request.

How we share your information

We do not sell your personal information. We share your information only when necessary, such as:

• With our internal team/practitioners who need the information to respond to your Booking Request
• With service providers that help us run the website and email services (for example, hosting, email delivery, security/spam protection). They are permitted to process data only to provide services to us.
• For legal reasons if required by law, regulation, legal process, or to protect rights and safety

Email communications

When you submit a Booking Request, an email notification is sent to contact@holy-healers.com, and you receive an automatic acknowledgement email. We may also contact you by phone or email to confirm availability and next steps.

WhatsApp: If our WhatsApp number is displayed on the website, it is shown as plain text and is not intended to be a clickable link.

Storage and retention

Booking Request submissions are stored in our website database and can be accessed by authorised administrators. We may export/download submissions for record-keeping and operational purposes.

We retain personal information only for as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law. If you would like us to delete your Booking Request submission (where possible), please contact us.

Security

We take reasonable steps to protect your information from unauthorised access, alteration, disclosure, or destruction. However, no website or internet transmission is completely secure, and we cannot guarantee absolute security.

Cookies and analytics

Our website may use cookies or similar technologies to help the site function properly, remember preferences, and understand how visitors use the site. We may use basic analytics and security tools. Where used, these tools may collect technical information such as IP address, device/browser details, and pages visited.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Embedded content and third-party links

Pages on this site may include embedded content (for example, videos, maps, or images) or links to third-party websites. These third parties may collect data about you, use cookies, and monitor your interaction with their content. We recommend reviewing their privacy policies.

International visitors and data transfers

We offer online sessions worldwide. If you access our website or submit a Booking Request from outside India, your information may be processed in India and/or in locations where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

Your rights and choices

Depending on applicable law, you may have rights to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information (where applicable)
• Withdraw consent (where processing is based on consent)
• Request a copy/export of your information (where available)

To make a request, contact us using the details below. We may need to verify your identity before fulfilling certain requests.

Children’s privacy

Our services and website are not intended for children to use without the involvement of a parent or legal guardian. If you believe a child has provided personal information to us without appropriate consent, please contact us and we will take reasonable steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date above.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Holy Healers
• Address: F-1210 LGF, Chittaranjan Park, New Delhi – 110019 (India)
• Phone: +91 96259 70896
• Email: contact@holy-healers.com
• Alternate email: holyhealers.in@gmail.com